Terms & Conditions
Last updated: 9 September 2026
These Terms & Conditions (“Terms”) apply to services provided by Valeriya Pedersen, trading as frigg, a sole proprietor based in Hamburg, Germany (“frigg”, “we”, “us”).
Full business and contact details are available in the Imprint on friggdk.com.
The person or persons purchasing services from frigg are referred to as the “Client”.
1. Scope
1.1 These Terms apply to all contracts between frigg and its Clients for wedding-related planning, administrative support, document guidance, application and booking assistance, concierge support and other individually agreed services.
1.2 The precise scope of the services is set out in the relevant service description, individual offer, booking confirmation or Client Agreement.
1.3 If an individual agreement between frigg and the Client contains provisions that differ from these Terms, the individually agreed provisions shall take precedence.
2. Services provided by frigg
2.1 Depending on the service selected, frigg may provide services including, but not limited to:
document review and document guidance;
support with preparing an application for marriage in Denmark;
administrative support in connection with an application to the Danish Agency of Family Law or another competent authority;
communication and coordination relating to municipality selection and ceremony booking;
planning and organisational assistance;
tailored guidance;
assistance with apostille arrangements, where agreed;
coordination with third-party service providers; and
other wedding-related or administrative services agreed individually with the Client.
2.2 The exact content of a service is determined by the service description or individual agreement valid at the time of booking.
2.3 Unless expressly agreed otherwise, frigg provides administrative, organisational and planning support. frigg is not a law firm and does not provide legal, tax or immigration advice.
2.4 frigg is independent of the Danish Agency of Family Law, Danish municipalities and all other public authorities. frigg has no authority to influence their decisions.
3. No guarantee of approval, availability or processing times
3.1 frigg supports the Client through the relevant process but cannot guarantee:
that an application will be approved;
that particular documents will be accepted by an authority;
that additional documentation will not be requested;
that a particular municipality, ceremony venue, date or time will be available;
that an authority or municipality will process a matter within a particular period; or
that rules, fees, documentation requirements or administrative procedures will remain unchanged.
3.2 Decisions concerning marriage eligibility, required documentation and approval remain solely with the competent Danish authorities.
3.3 Information provided by frigg concerning requirements, procedures and expected timelines is based on the information available at the time the service is provided. Authorities and municipalities may amend their requirements or procedures at any time.
4. Conclusion of the contract
4.1 Information presented on the frigg website does not by itself constitute a binding offer unless expressly stated otherwise.
4.2 An enquiry submitted through the website, email, WhatsApp or another communication channel does not by itself create a contract.
4.3 A contract is concluded when the Client accepts an individual offer or Client Agreement and frigg confirms the booking, or when the Client makes the requested payment where the relevant offer expressly provides that payment constitutes acceptance.
4.4 The Client will be given an opportunity to review the applicable Terms before entering into the contract.
5. Client responsibilities
5.1 The Client must provide complete, accurate and truthful information relevant to the service.
5.2 The Client is responsible for providing requested documents in a timely manner and in the format reasonably required for the relevant application or service.
5.3 The Client must inform frigg promptly of any change that may affect the service or marriage application, including changes relating to:
name or identity documents;
nationality;
country of residence or residence status;
marital status;
previous marriages;
visa or entry status;
intended ceremony date or municipality; or
any other information relevant to the application or booking.
5.4 The Client remains responsible for checking that personal details appearing in applications, bookings, certificates and other important documents are correct.
5.5 Delays caused by missing, inaccurate, incomplete or late information or documents from the Client may affect the expected timeline. frigg is not responsible for resulting delays that are outside frigg's reasonable control.
6. Applications and communication with authorities
6.1 Where included in the selected service, frigg may assist the Client with preparing information and documentation for submission to the competent authority.
6.2 frigg will submit applications, communicate with authorities or act on the Client's behalf only where this is part of the agreed service, legally permitted and any necessary authorisation or consent has been provided by the Client.
6.3 Certain actions, declarations, signatures or payments may have to be completed personally by the Client. The Client agrees to complete these steps when requested.
6.4 Any official authority fee is payable by the Client unless the relevant individual offer expressly states that it is included in the frigg service price.
7. Prices and payment
7.1 The price for the selected service is the price stated in the applicable service description, individual offer, booking confirmation or Client Agreement.
7.2 Unless expressly stated otherwise, frigg service fees do not include third-party costs such as:
fees charged by public authorities;
municipality fees;
translation or interpreting fees;
apostille or legalisation fees;
postage, courier or delivery costs;
photographer, florist, venue or other supplier fees;
transportation or accommodation; or
other external expenses.
7.3 Any known third-party costs to be handled by frigg on behalf of the Client will be communicated separately where applicable.
7.4 Payment is due in accordance with the individual offer, invoice or Client Agreement.
7.5 frigg may postpone the start or continuation of services until an amount that has become due has been paid.
8. Third-party services
8.1 Where frigg recommends, contacts or coordinates with photographers, florists, translators, venues, transport providers, accommodation providers or other independent suppliers, those suppliers remain independent third parties unless expressly agreed otherwise.
8.2 Unless frigg expressly acts as the contracting party for a particular third-party service, the relevant contract is concluded directly between the Client and the third-party provider.
8.3 The third-party provider's own prices, availability, cancellation terms and contractual conditions may apply.
8.4 frigg is not responsible for the independent acts, omissions, delays or performance of third-party providers where those matters are outside frigg's responsibility under applicable law.
9. Changes requested by the Client
9.1 If the Client requests a material change after work has begun, including a change of municipality, ceremony date, service scope or other significant element of the booking, frigg will inform the Client whether the requested change can reasonably be accommodated.
9.2 Additional work that falls outside the originally agreed scope may be subject to an additional fee. Any such additional fee will be communicated before the additional service is carried out.
9.3 A requested change may affect previously indicated timelines or availability.
10. Cancellation and termination
10.1 The Client's statutory right of withdrawal, where applicable, is governed by Section 11 below and the separate Withdrawal Policy provided by frigg.
10.2 After the statutory withdrawal period has expired, or after the right of withdrawal has lawfully expired, any cancellation or termination is subject to the individual agreement and applicable law.
10.3 Where legally permissible, services already performed up to the effective date of cancellation or termination remain payable.
10.4 Third-party fees or expenses that have already been incurred on the Client's behalf and cannot reasonably be recovered may remain payable by the Client where permitted by law.
10.5 Nothing in these Terms limits any mandatory statutory right of the Client to terminate or withdraw from a contract.
11. Statutory right of withdrawal
11.1 If the Client is a consumer and enters into a distance contract for which a statutory right of withdrawal exists, the Client will receive separate information concerning that right, including the applicable Withdrawal Policy and model withdrawal form.
11.2 The statutory withdrawal period is generally 14 days from conclusion of the service contract, subject to the applicable legal requirements.
11.3 If the Client expressly requests that frigg begin providing the service before the end of the statutory withdrawal period, frigg may begin work before that period expires.
11.4 If the Client subsequently exercises the statutory right of withdrawal after requesting early performance, the Client may be required, where the legal requirements are satisfied, to pay an appropriate proportion of the agreed price corresponding to the services already performed up to the time of withdrawal.
11.5 In the case of a paid service, the statutory right of withdrawal may expire upon complete performance of the service if, before performance began, the Client expressly agreed to performance beginning before expiry of the withdrawal period and acknowledged that the right of withdrawal would expire upon complete performance of the service, provided all applicable statutory requirements have been fulfilled.
11.6 These Terms do not replace the separate statutory information concerning the right of withdrawal.
12. Delays and circumstances outside reasonable control
12.1 frigg will provide the agreed services with reasonable care and within the agreed or reasonably expected timeframe.
12.2 Timelines may be affected by circumstances outside frigg's reasonable control, including:
processing times of authorities or municipalities;
requests for additional documentation;
changes in official requirements or procedures;
delays by postal or courier services;
technical failures of public authority systems;
acts or omissions of independent third-party providers; or
other events that frigg could not reasonably prevent.
12.3 Where such circumstances occur, frigg will inform the Client where reasonably practicable and will continue providing the agreed service as soon as reasonably possible.
12.4 Mandatory statutory rights of the Client remain unaffected.
13. Liability
13.1 frigg is liable without limitation for damage caused intentionally or through gross negligence.
13.2 frigg is also liable without limitation where liability cannot lawfully be excluded or restricted, including liability for injury to life, body or health caused by negligent breach of duty.
13.3 In cases of ordinary negligence involving a breach of an essential contractual obligation, frigg's liability may, to the extent permitted by law, be limited to damage that was foreseeable and typical for the relevant contract.
13.4 Any further liability is excluded only to the extent permitted by applicable law.
13.5 The limitations in this Section also apply, where legally permissible, to the acts and omissions of frigg's legal representatives and persons engaged to perform contractual obligations.
14. Intellectual property and materials
14.1 General guides, checklists, templates, written materials, website content and other materials created by frigg remain protected by applicable intellectual property law.
14.2 Materials provided to the Client may be used for the Client's personal purposes in connection with the agreed service.
14.3 They may not be sold, commercially redistributed, reproduced for third parties or used for another commercial purpose without prior permission from frigg.
14.4 Individually created materials intended specifically for the Client's wedding, such as personalised wording or vows, may be used by the Client for their private wedding-related purposes.
15. Data protection and confidential information
15.1 Personal data is processed in accordance with the frigg Privacy Policy and applicable data protection law.
15.2 Because marriage applications may involve passports, civil-status documents, residence information and other personal documentation, the Client should provide documents only through the communication or upload methods indicated by frigg.
15.3 The Client is responsible for ensuring that information and documents relating to another person are provided with the necessary authority or consent.
16. Communication
16.1 Communication may take place by email and, where agreed, through other communication channels such as WhatsApp.
16.2 The Client is responsible for providing current contact details and for checking communications relating to the service.
16.3 Important contractual documents and confirmations may be provided electronically, including by email or PDF, where permitted by law.
17. Applicable law
17.1 The contractual relationship between frigg and the Client is governed by the laws of the Federal Republic of Germany.
17.2 Where the Client is a consumer habitually resident in another country, this choice of law does not deprive the Client of mandatory consumer protections that would apply under the law of that country where such protection cannot lawfully be excluded by agreement.
18. Jurisdiction
18.1 The legally applicable rules concerning jurisdiction shall apply.
18.2 Nothing in these Terms restricts a consumer's right to bring proceedings before a court available to the consumer under mandatory applicable law.
19. Consumer dispute resolution
frigg is not obliged to participate in dispute resolution proceedings before a consumer arbitration board and does not voluntarily participate in such proceedings, unless otherwise required by law.
20. Changes to these Terms
20.1 The version of these Terms applicable at the time the relevant contract is concluded forms part of that contract.
20.2 Later amendments to these Terms do not retrospectively modify an existing contract unless the Client and frigg agree otherwise or the modification is permitted by law.
21. Final provisions
21.1 If an individual provision of these Terms is wholly or partly invalid or unenforceable, the validity of the remaining provisions shall remain unaffected to the extent permitted by law.
21.2 Any mandatory statutory provisions that apply to the contractual relationship remain unaffected.